Connecty AI · Product Management, Design & UX
How Connecty AI grew daily active users 45% with a guided onboarding tour
I designed and implemented a guided onboarding tour for Connecty AI's Chat product, so new users found its value faster.
- 45%
- Increase in daily active users
- 78%
- Of users completed the full onboarding
- 60%
- Faster time to first value
- Client
- Connecty AI
- Services
- Product Management, Design & UX
- Year
- 2024
- Tools
- Miro
The company
Connecty AI is an AI-powered analytics platform that helps teams explore, validate and summarize data without writing SQL. Its Chat product lets users talk to their data warehouse in plain language.
The challenge
Chat was powerful, but new users didn't always know what to ask or what data was available. Connecty needed a faster path from signup to a first useful answer, without adding friction.
What I did
Mapped the workflow
I ran discovery with the Connecty team and mapped the Chat workflow in Miro to find the key user actions and the moments that matter for activation.
Picked the right tool
I evaluated ProductFruits, Appcues and Userflow, and chose the platform that best fit Connecty's technical needs and customization goals.
Built, tested, iterated
I designed a tour with segmented paths for different personas, then shipped it in staging with the team and refined it based on internal feedback and observed behavior.
Results
- 45%
User engagement
Increase in daily active users
- 78%
Onboarding completion
Users completing the full onboarding process
- 60%
Time to first value
Reduction in time for users to reach their first success
Want results like these? Let's talk.
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